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all items that are made to order will be dispatched and delivered within Three weeks from the date of your order

Dispatch and Delivery

 

Rather than building up surplus stock we make your order when it's placed to keep waste to a minimum and only process what we will use. We value the quality of our handmade production so please allow 3 weeks after your order is placed for it to be cut, made, and posted out to you at which point we’ll email you to say it's on its way. 

All items in the 'Ready To Post' category on the shop are pre-made and will therefore be dispatched within

1-3 working days of purchase. 

All Calm Amongst the Chaos garments are sent via Royal Mail First Class Signed For so we can keep track of your order. The price of an item does not include delivery charges. Our delivery charges are based on the weight of your order.

Orders are expected to arrive with you within 1-3 working days after posting in the UK. Items shipped to Europe are expected within 5-10 working days and 8-28 working days for the rest of the world.

In using the Website you agree to these Terms and Conditions of which Calm Amongst the Chaos reserve the right to change or amend at any time.

 

Returns

All Calm Amongst the Chaos garments are handmade by one of Team Chaos. When you order from the online shop the garment you receive may differ ever so slightly from the photo.

However, if after receiving your garment it is unsuitable, for whatever reason, we will happily exchange or offer a credit note if you inform Calm Amongst the Chaos, via email, within 14 days of the
original dispatch date and return the garment(s) in that time. 


All items must be returned to Calm Amongst the Chaos, prepaid and in the condition they were sent (unworn and unwashed), of which we shall be the sole judge, and within their original packaging. Please note that the return postage charge is the responsibility of the customer. 

Damaged and/or defective items (through no fault of your own wearing or use) will be repaired or replaced. Calm Amongst the Chaos must be informed (via email) within 14 days after the dispatch date of any damaged and/or defective items.


We ask that you include the completed CHAOS Returns Slip so that we can process your return as simply as possible. We would also recommend that you insure the package and obtain a tracking number as CHAOS cannot be held responsible for lost packages.

 

If you need to cancel your order, for any reason, it has to be within an hour of placing the order. This is due to everything being made to order. 

In using the Website you agree to these Terms and Conditions of which Calm Amongst the Chaos reserve the right to change or amend at any time. By purchasing using the online store you give Calm Amongst the Chaos permission to keep your details. We will not pass on information to any 3rd parties.

Please note SALE and custom items are non-returnable unless faulty. 

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