Your #CHAOSSTYLE is handmade, to order, in the Chaos studio
Dispatch and Delivery
For everything else, rather than building up surplus stock, we make your order when it's placed to keep waste to a minimum and only process what we will use. We value the quality of our handmade production so please allow up to 2 weeks for your order to be cut, made and posted out to you at which point we’ll email you to say it's on its way.
We do all our cutting out on Mondays and we post out on Fridays only. This means that if you order on Thursday the 3rd for example your order will be cut on Monday the 7th, made the following 2 weeks and sent on Friday the 18th. Please be aware that midnight on Sunday is the deadline to be cut out the next day.
All Calm Amongst the Chaos garments are sent via Royal Mail First Class so we can keep track of your order. The price of an item does not include delivery charges. Our delivery charges are £5 for the UK, and £20 for the rest of the world, no matter how much you order.
Orders are expected to arrive with you within 3 working days after posting in the UK. Items shipped to Europe are expected within 5-10 working days and 8-28 working days for the rest of the world.
In using the Website you agree to these Terms and Conditions of which Calm Amongst the Chaos reserve the right to change or amend at any time.
All Calm Amongst the Chaos garments are handmade in the UK by one of Team Chaos. When you order from the online shop the garment you receive may differ ever so slightly from the photo.
However, if after receiving your garment it is unsuitable, for whatever reason, we will exchange your garment or refund your money if you inform Calm Amongst the Chaos, via email, within 14 days of the original dispatch date.
All items must be returned to Calm Amongst the Chaos, prepaid and in the condition they were sent (unworn and unwashed), of which we shall be the sole judge, and within their original packaging. Refunds will be paid within 28 days after receiving the returned items. Please note that the initial postage and packaging charge is non-refundable.
Damaged and/or defective items (through no fault of your own wearing or use) will be repaired or replaced or refunded. Calm Amongst the Chaos must be informed (via email) within 14 days after the dispatch date of any damaged and/or defective items. Refunds will be paid within 28 days after receiving the returned items.
We ask that you include the completed CHAOS Returns Slip so that we can process your return as simply as possible. We would also recommend that you insure the package and obtain a tracking number, as CHAOS cannot be held responsible for lost packages.
If you need to cancel your order, for any reason, it has to be within an hour of placing the order. This is due to everything being made to order.
In using the Website you agree to these Terms and Conditions of which Calm Amongst the Chaos reserve the right to change or amend at any time. By purchasing using the online store you give Calm Amongst the Chaos permission to keep your details. We will not pass on information to any 3rd parties.